Hospitality & Tourism Lawyers in Mexico | Legal Services for Hotels, Resorts & Travel Agencies

Hospitality Law Firm in Mexico City

Zozaya e Ibáñez is a leading law firm in Mexico City with extensive experience representing companies in the hospitality and tourism industry. Over the years, we have successfully represented some of Mexico’s most prominent travel agencies, hotel chains, resorts, marinas, shopping centers, and tourism businesses, providing comprehensive legal solutions tailored to the unique challenges of this highly regulated sector.

Our attorneys understand that hotels, travel agencies, hospitality operators, and tourism companies require more than legal representation—they need strategic business advisors capable of preventing legal risks, protecting their operations, and ensuring full regulatory compliance.

Legal Services for Hotels, Resorts & Hospitality Businesses

Our multidisciplinary legal team provides ongoing legal counsel to businesses operating in the hospitality sector, including:
• Hotels and hotel chains
• Boutique hotels
• Resorts
• Travel agencies
• Tour operators
• Vacation rental companies
• Marinas
• Shopping centers
• Restaurants
• Country clubs
• Sports clubs
• Tourism developers
• Hospitality investors

We provide comprehensive legal services in:
• Corporate Law
• Commercial Law
• Hospitality Regulatory Compliance
• Administrative Litigation
• Commercial Litigation
• Real Estate Law
• Environmental Law
• Employment & Labor Law
• Intellectual Property
• Consumer Protection
• Healthcare Regulatory Compliance
• Contract Drafting & Negotiation

Our preventive legal approach allows hospitality businesses to operate with confidence while minimizing regulatory and commercial risks.

PROFECO Attorneys for Hotels & Travel Agencies

Hotels and travel agencies regularly face consumer complaints and administrative investigations before PROFECO (Federal Consumer Protection Agency).

Our attorneys have extensive experience representing hospitality businesses in matters involving:
• Consumer complaints
• Conciliation proceedings
• Administrative investigations
• Consumer Protection Law violations
• Registration of standard form agreements (Contracts of Adhesion)
• Administrative appeals
• Nullity actions challenging PROFECO fines
• Regulatory compliance strategies

We have successfully defended hotels and travel agencies throughout Mexico, helping them resolve disputes efficiently while protecting their reputation and commercial interests.
In addition to litigation, we assist clients in developing internal compliance programs and legal documentation to ensure full compliance with Mexican consumer protection regulations.

COFEPRIS Compliance for Hotels & Resorts

Hotels are increasingly subject to inspections conducted by COFEPRIS (Federal Commission for the Protection Against Sanitary Risks), particularly regarding swimming pools, restaurants, spas, gyms, and recreational facilities.

Our COFEPRIS Attorneys have established one of Mexico’s leading legal practices in healthcare regulatory compliance, representing hospitality businesses during inspections, administrative proceedings, and litigation.
We assist clients with:
• COFEPRIS inspections
• Administrative investigations
• Regulatory compliance programs
• Defense against administrative fines
• Healthcare compliance audits
• Risk prevention strategies
• Administrative litigation

Our attorneys have received national recognition for their successful representation of businesses regulated by COFEPRIS.

Swimming Pool Water Quality Compliance (NOM-127-SSA1-2021)

COFEPRIS routinely evaluates the microbiological quality of water in hotel swimming pools, sports clubs, fitness centers, and recreational facilities to ensure compliance with Official Mexican Standard NOM-127-SSA1-2021.

Regulatory authorities analyze residual chlorine levels and bacteriological water samples to verify compliance with legally established parameters.
Failure to comply may result in:
• Administrative investigations
• Significant financial penalties
• Temporary suspension of operations
• Corrective measures
• Increased regulatory oversight

Our attorneys work proactively with hospitality businesses to implement preventive compliance programs designed to reduce the risk of sanctions before inspections occur.

Legal Counsel for Hotel Owners & Hotel Operators

Representing hotel owners over many years has allowed us to develop an in-depth understanding of the legal and operational challenges facing the hospitality industry.

We regularly advise:
• National hotel chains
• International hotel brands
• Boutique hotels
• Luxury resorts
• Hospitality management companies
• Hotel investors

Our experience enables us to identify legal vulnerabilities before they become costly disputes, allowing our clients to focus on growing their business.

Trademark Registration & Intellectual Property Protection

A hotel’s brand is one of its most valuable business assets.
Our Intellectual Property attorneys assist hospitality businesses with:
• Trademark registration
• Brand protection
• Trademark enforcement
• Intellectual Property litigation
• Copyright matters
• Licensing agreements
• Protection of commercial identity

We also represent hotels in disputes involving Collective Management Organizations, which frequently seek royalty payments for music publicly performed within hospitality establishments.

Our attorneys possess significant experience representing clients before INDAUTOR (National Copyright Institute) in matters involving copyright administration and collective rights management.

Commercial Contracts for Hospitality Businesses

Every successful hospitality operation depends upon well-drafted legal agreements.
Our attorneys prepare and negotiate:
• Hotel management agreements
• Commercial contracts
• Supplier agreements
• Service agreements
• Franchise agreements
• Lease agreements
• Confidentiality agreements
• Corporate agreements
• Civil contracts

Each agreement is tailored to protect our clients while reducing operational and commercial risks.

Litigation for Hotels & Travel Agencies

We represent hospitality businesses in a broad range of judicial and administrative proceedings, including:
• Consumer litigation
• Commercial disputes
• Contract disputes
• Administrative proceedings
• Civil litigation
• Debt recovery
• Business disputes
• Regulatory enforcement actions

Our litigators develop strategic legal solutions focused on protecting our clients’ financial interests while minimizing business disruption.

Environmental Law for Hospitality Projects

Hotels and tourism developments must comply with increasingly complex environmental regulations.

Our Environmental Law attorneys advise clients regarding:
• Environmental compliance
• Administrative proceedings
• Environmental permits
• Tourism development projects
• Regulatory inspections
• Environmental litigation
• Sustainable development initiatives

Our multidisciplinary team works closely with hospitality businesses to ensure long-term regulatory compliance.

Representative Experience

Our firm has successfully represented hospitality businesses in numerous high-profile matters, including:

• Corporate and environmental legal representation involving the sale of a marina in Valle de Bravo.
• Successful out-of-court negotiations preventing multi-million-dollar litigation in Puerto Vallarta.
• Representation in more than 50 PROFECO administrative proceedings in Los Cabos, achieving a 100% success rate.
• Successful commercial litigation involving a luxury condominium development in Cancún.
• Favorable judgment recovering ownership of a 100-hectare ranch in Valle de Bravo.
• Registration of the standard consumer agreement for one of Mexico’s largest hotel chains.